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Shipping Policy

Products square measure returnable at intervals the applicable come window if you’ve received them in an exceedingly condition that's physically broken, has missing components or accessories, defective or completely different from their description on the merchandise detail page on ovantica.com.

If you report a problem along with your Smartphone, Tablet, Laptop, Television,  we have a tendency to might schedule a technician visit to your location.

Subject to Ovantica.com Home Services Terms and Conditions, a resolution is going to be provided to support the technician's analysis report.

Return is going to be processed solely if: it is determined that the merchandise wasn't broken whereas in your possession; the product isn't completely different from what was shipped to you; the product comes in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and every one the accessories therein). '

If you would like to come associate in nursing device that stores any personal data, please make sure that you have got removed all such personal data from the device before returning.

Ovantica shall not be liable in any manner for any misuse or usage of such data.

Products might not be eligible for coming in some cases, together with cases of buyer's self-reproach like incorrect model or color of the product ordered or incorrect product ordered.

Products are also eligible for replacement on the condition that a similar merchandiser has the precise same item available.

If the replacement request is placed and also the merchandiser doesn't have the precise same product available, we'll give a refund. Products purchased by international customers aren't eligible for returns.

CUSTOMER SERVICE

Our responsibility enables us to work firmly together with each client. When you purchase an item or when we transport your request, the deal isn't finished; it is only finished when you are completely satisfied.

We will provide you with the best quality merchandise and best case scenario at a conceivable cost.

PAYMENT METHOD

To manage payment methods: In Your Account, select Payment options. Do one of the following: To add a payment method, select the relevant link under the payment method that you want to add. To edit or remove a payment method, select the drop-down arrow beside the relevant payment method and select Edit or Remove. Follow the on-screen instructions. You can also add a new credit/debit card while placing an order, on the Select a Payment Method page. These details will be saved to your account and will be surfaced as a saved credit/debit card when you place your next Ovantica order.                                                                                    You'll be notified at checkout if we're unable to ship specific things to the address you've got hand-picked. Please additionally check the merchandise detail pages for any item-specific shipping restrictions.

When attainable, product detail pages filter offers that can't be shipped to your delivery address. to figure out your shipping location, we'll use your default 1-Click delivery address once you are signed in to your account and 1-Click has been set up; otherwise, we'll use your science address.

These restrictions square measure usually related to local/state laws and statutes material materials, massive and oddly formed things, or Amazon policy. If you have got a difficulty concerning the shipping eligibility for a specific product, see the merchandise detail page for a lot of info.

To print associate degree invoice:

Go to Your Orders.

In the menu, select the appropriate dates to vary.

Scroll to hunt out the order, and select read Invoice. Select print this page for your records, or your browser's print button.

 You don' like a packing slip to make a comeback.

 We tend to don't need packing slips from single-box deliveries.

This reduces your packaging waste.

If you'd like an associate degree order receipt, you will print one from Your Account.

 
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care +91 9940022608 or write an email to suray@ovanticaglobal.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

 
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.