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Shipping Policy


 We follow a transparent and clear shipping policy for all orders placed with us.

Just because shipping is free doesn't mean it should take a long time. We understand that getting your items quickly is very important to you, so we put so much effort to process your order as soon as we can. When you order from our website, you can expect the delivery within 4 working days.

We are committed to delivering your order accurately, in good condition, and always on time promised by us.


We offer FREE shipping for the product over 500 rupees (specified on the Product detail page).

Each order will be shipped only to a single destination address specified at the time of the payment. If you wish to ship products to different addresses, you will have to place multiple orders.


We make our best efforts to ship your order within 2-3 days. However, in some cases, it may take longer, up to 5 days to ship as we may have to procure it from our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, your payment against the unshipped items of the order shall be refunded and the same will be credited to your same mode of payment in 3 working days.


We ship on all weekdays (Monday to Saturday), excluding public holidays.


To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies like - DTDC, BLUE DART.

 

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care +91 9940022608 or write an email to suray@ovanticaglobal.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

 
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.